Privacy policy

Privacy Policy

This Privacy Policy explains how humm ("we", "us", "our") collects, uses, and protects your information when you visit our store or place an order. By using our website, you agree to the practices described below.

Information we collect
When you browse our store or place an order, we may collect:
- Contact and delivery details you provide, your name, phone number, delivery address, and email address.
- Order information, the items you order and your order history.
- Automatically collected data, your device type, browser, IP address, and how you interact with our website, collected through cookies and similar technologies.

How we use your information
We use your information to:
- Process, confirm, and deliver your orders.
- Contact you about your order, including confirmation before dispatch.
- Provide customer support.
- Improve our website, products, and marketing.
- Show relevant ads and measure how our ads perform.

Cookies and tracking
We use cookies and similar technologies to run our store and understand how visitors use it. This includes tools such as the Meta (Facebook/Instagram) Pixel and Google Analytics, which help us measure website traffic and the performance of our advertising. These tools may collect information such as pages visited and actions taken on our site. You can control or disable cookies through your browser settings, though some parts of the site may not work as intended if you do.

Sharing your information
We do not sell your personal information. We share it only with parties that help us operate our store and fulfil your orders, including:
- Our e-commerce platform (Shopify), which hosts this store.
- Our delivery and cash-on-delivery partner, to deliver your order and collect payment.
- Analytics and advertising providers (such as Meta and Google), as described above.
These parties only receive the information needed to perform their service.

Data retention
We keep your information for as long as needed to fulfil your orders, provide support, meet legal or accounting requirements, and run our business.

Your choices
You can contact us at any time to ask what information we hold about you, to correct it, or to request that we delete it, subject to any records we are required to keep. Reach us on Instagram at @gethumm.me or by email at gethumm.me@gmail.com.

Children's privacy
Our store is not directed to children under the age of 16, and we do not knowingly collect their personal information.

Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact us
If you have any questions about this Privacy Policy or how your information is handled, message us on Instagram at @gethumm.me or email gethumm.me@gmail.com.